Refund policy
Refund policy
We have a 15 day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags and in the original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we'll send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item, so that we can assess the problem and correct it.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable products (such as food, flowers, or plants), personalized products (such as special orders or personalized items), and personal care products (such as of beauty). We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns regarding your specific item.
Unfortunately, we cannot accept returns of sale items or gift cards.
Exchanges
The fastest way to make sure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your return, and let you know whether or not the refund has been approved. If approved, you will be automatically refunded to your original payment method. Keep in mind that your bank or credit card company may also take some time to process and publish the refund.
To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags and in the original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we'll send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item, so that we can assess the problem and correct it.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable products (such as food, flowers, or plants), personalized products (such as special orders or personalized items), and personal care products (such as of beauty). We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns regarding your specific item.
Unfortunately, we cannot accept returns of sale items or gift cards.
Exchanges
The fastest way to make sure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your return, and let you know whether or not the refund has been approved. If approved, you will be automatically refunded to your original payment method. Keep in mind that your bank or credit card company may also take some time to process and publish the refund.